IAA’s commitment to preparedness and operational excellence is as strong as ever as we enter Catastrophe (CAT) season in Canada.

A key area of IAA’s CAT Response Strategy is Real Estate Capacity. We provide an unmatched level of service to our customers in their times of need.

A key area of IAA’s CAT Response Strategy is Vehicle Merchandising. We provide an unmatched level of service to our customers in their times of need.

A key area of IAA’s CAT Response Strategy is Transportation Logistics. We provide an unmatched level of service to our customers in their times of need.

A key area of IAA’s CAT Response Strategy is Operational Execution. We provide an unmatched level of service to our customers in their times of need.

The 2023 IAA Industry Report includes insights on the U.S. economy, the automotive and salvage industries, metals, used-car prices, and the EV market.

IAA’s 40th Anniversary in Canada, plus updates on a refreshed website and revamped Vehicle Detail Page (VDP) with enhanced features

IAA looks back on 40 years of serving the Canadian automotive community with a vehicle auction experience that’s efficient, accessible, and inclusive.

IAA in Canada Podcast on Salvage Theft Recovery Vehicle on Industry Inside Radio with Collision Repair Magazine

IAA Vehicle Value can help sellers maximize returns using machine learning and innovative technology that produce a predicted value range.

Sellers can access IAA Sales Decision Center data to compare a winning bid to what the car is actually worth relative to its condition.

IAA Auto Salvage Auctions Analyze Vehicle Value Factors Trends

IAA Canada Salvage Auto Auctions December 2023 Client Newsletter

IAA Canada Client Newsletter Moncton Relocation Client Conference Ritchie Bros

IAA Canada expansion and relocation plans, plus the introduction of daily auctions in Quebec and Ontario.

This article looks at how automation and IAA Loan Payoff™ have eliminated time-consuming and costly total-loss transaction processes.

2022 IAA Industry Report has data and insights on U.S. economy, the auto and salvage industries, and much more.

Client News looks at IAA Loan Payoff® milestone, the acquisition, great content, and product updates.

The IAA Client Newsletter in Canada features news on call centre expansion, new TSR Team, IAA Early Tow and Appraisal™ and so much more

The December 2022 Client News explores IAA’s pending acquisition, EVs, industry legislation, our Hurricane Ian response, and much more.

IAA summarizes its response to Hurricane Ian

Consumers have numerous issues to consider before buying an electric vehicle (EV). Our new Perspectives delves into how it all affects the used EV market.

IAA is now providing CARFAX vehicle reports to give buyers a better way to evaluate stock before purchase. 

The July Client News looks at ongoing efforts to drive seller returns, reduce their cycle times, and improve their employee and customer experiences.

Our new Perspectives thought-leadership piece explores how geographic location can impact an EV’s environmental performance.

Increasing electric vehicle sales are poised to have a significant impact on the Canadian vehicle ecosystem and pose unique challenges for aftermarket customers. 

IAA’s flexible real estate strategy helps our clients and their customers recover from catastrophes faster.

Client News reviews recent IAA client-facing initiatives, including the 2021 Industry Report, acquisition of SYNETIQ, our new Sustainability Report and much more.

The newly released 2021 IAA Industry Report provides an in-depth look at a complex year for the auto and salvage industries.

Client News looks at client-facing initiatives, including IAA Loan Payoff™ enhancements, an EV article, and the 19th Annual ILS.

Increasing electric vehicle sales are poised to have a significant impact on the global vehicle ecosystem and pose unique challenges for aftermarket buyers & sellers

Client News reviews recent IAA efforts in 2021 to support its clients’ success

At the beginning of 2021, many industry experts were calling for a surge in repossessions, but to date, the industry is still waiting for them to arrive.

Client News looks at IAA’s U.S. real estate strength, the continuing Ida CAT response, IAA Loan Payoff™ surpassing $1B in liens paid off, and Used Car Week 2021. 

 The COVID-19 pandemic produced a perfect storm for vehicle sellers, leading to increased returns for Impact Auto Auctions’s sellers. 

The September IAA Client News covers IAA’s exceptional response to Hurricane Ida.

The new Client News takes a deep dive into sustainability, which has been IAA’s core mission & purpose for nearly 40 years. Get IAA’s new Sustainability Report

Client News looks at the IAA CAT Team’s access to GETS/WPS, as well as its regime of exercises and conferences to develop its industry-leading best practices.

Engine Starts, Key Image help buyers assess vehicles. Centralized Releasing Unit, Towing & Storage Resolution reduce cycle times and cut costs for Impact customers.

IAA’s client newsletter discusses CAT Season beginning and how IAA is making sure they’re prepared to respond.

IAA’s SVP and Chief Commercial Officer Steve Muscarello explains why IAA Loan Payoff™ saves providers significant cycle time.

Impact Auto Auctions Client Newsletter. Eastern Canada expansion, Impact Interact merchandising platform, SpinCar Feature Tour, IAA Annual Report.

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils the new 2020 IAA Industry Report, which includes economic insights on 2020 and beyond.

The 2020 IAA Industry Report is our industry exclusive deep dive into industry economics and trends.

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses efforts to help remarketing partners, including a new marketplace to IAA Virtual Lane™.

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 real estate recap video and what’s next in 2021.

IAA’s SVP and Chief Commercial Officer Steve Muscarello puts IAA subsidiary DDI Technology in the spotlight.

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses the innovations and industry-leading tech that are helping remarketers.

IAA’s SVP and Chief Commercial Officer Steve Muscarello spells out how buyer development efforts are driving seller returns.

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how the Interact platform, global marketing efforts, encourage bidding and greater returns.

IAA’s SVP and Chief Commercial Officer Steve Muscarello expands on the innovations and industry-leading tech aimed at helping remarketers succeed.

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how IAA leverages technology to sell a wide range of vehicle types for our business customers.

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks forward to IAA’s 2021 game-changing innovations and initiatives.

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 innovation highlight video and looks forward to 2021.

IAA provides best in class service during the historic 2020 CAT season.

Guest author John Mathiowetz, Vice President, Commercial Sales at IAA, spotlights remarketing news from industry and IAA sources. 

Steve Muscarello, SVP and Chief Commercial Officer at IAA, looks at how COVID has sped up the insurance industry’s digital transformation.

Maju Abraham, SVP and Chief Information Officer at IAA, looks at how COVID-19 has sped up the insurance industry’s digital transformation.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s top-ranked branches.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights remarketing news from industry and IAA sources. 

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s technology superiority.

A Growing Challenge with Negative Equity

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s industry-leading returns and the release of its Industry Report: Mid-Year Update.

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, highlights the completion of our CAT Brief Series, DDI’s new office, and Impacts shift to AuctionNow.

IAA looks at their vehicle merchandising, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights our CAT Response Team efforts after Hurricane Laura.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, celebrates National Auto Auction Week.

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

IAA looks at their transportation logistics, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses digital processing coming to North Carolina, and our partnership with Dealertrack.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses continued enhancements to IAA Interact™, our A+ BBB rating, and a new Perspectives article.

A Growing Challenge with Negative Equity

IAA looks at their operational execution, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses IAA's recent rebrand and tech launches in the UK, legislative updates and more.

Steve Muscarello, our SVP and Chief Commercial Officer, announces IAA is a Great Place to Work®, and unveils that motorcycles are coming to IAA Engine Start™!

IAA looks at their operational execution, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, announces new features for CSAToday® plus the release of our new Catastrophe Response series!

Steve Muscarello, SVP and Chief Commercial Officer at IAA, discusses the boost our customers are seeing from our new merchandising platform, IAA Interact™.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, introduces our new merchandising platform, IAA Interact™

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Find out about the state of the automotive auction industry in our 2019 Industry Report.

IAA discusses its latest trip to the West African countries of Nigeria and Ghana.

Celebrate with us as we take a look back at a successful year.

In OnTrack Volume 4, we discuss keeping up in the digital age, our buyers abroad, and how we can positively influence their experience with us.

In the Q3 Insurance Report we take a closer look at the state of the industry.

IAA discusses its relationship with Central American buyers over the last 25 years.

In the third OnTrack of 2019, we continue to follow our theme of customer experience, focusing on the importance of organizational alignment in providing great CX.

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

When disasters like Hurricane Dorian strikes, it's our goal to help speed up the process and assist wherever possible.

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

IAA Delivers Value in the Middle East

We Believe in the Team

Sebastian Gancarczyk, Vice President of Finance, digs into the impact these tariffs could have on the auto industry.

Find out about the state of the automotive auction industry in our 2018 Industry Report.

How Will Advanced Driver Assistance Systems Impact Collision Rates in the Future?

IAA's Chief Operating Officer, Tim O'Day, highlights some of the teams that make up IAA's Catastrophe response.

Elevating Customer Experience with a Year of Innovation

IAA's Sebastian Gancarczyk, Vice President of Financing, discusses the future of Aftermarket EV Batteries in the resale marketplace.

Reflecting On The 2018 Hurricane Season

Innovating Beyond Technology | Service & Technology Centered on the Customer

Giving Buyers a Better View | IAA 360 View

Hurricane Florence: A Letter from John Kett

Meeting the Global Buyer at the Local Level – Armenia

Innovating Auction Channels to Meet the Customers’ Needs

Don Hermanek, IAA's Chief Client Officer, demonstrates investing in the future through voluntarism.

Streamlining the Loan Payoff Process Through Innovation

In this case study, IAA takes a look at how Loan Payoff, a product of the Total Loss Solutions suite, helps reduce cycle time for insurance carriers.

Beyond Smart Cars

Read about the state of the automotive auction industry, the value of the U.S. dollar, consumer sentiment, scrap metal prices and more in the 2017 Industry Report.

Demand for secondhand cars expands in West Africa

Consider the Auction

Building buyer support abroad drives IAA’s brand loyalty

Preparing for the Unexpected

This report details how the IAA CAT Response Team was equipped and ready to respond swiftly to Hurricane Harvey.

A Revitalized Focus on the Policyholder

Connecting With Buyers Abroad

The Future Is Data

Disrupters in the Auto Landscape

IAA’s 2016 Industry Report is a comprehensive guide to how economic factors influence each other and ultimately the automotive auction industry.

U.S. Monetary Policy and International Impact

Developing a Global Marketplace

Extending the Global Reach

The Rise of Total Loss

When disasters like Hurricane Matthew strikes, it's our goal to help speed up the process and assist wherever possible.

This report details how the IAA CAT Response Team took action and aided in the recovery efforts before, during and after the 2016 Louisiana floods.

Redefining Total Loss Claims Services

Carbon Fiber

Keeping Up With The Recalls

Service, Come Rain or Shine

Texas was battered by three catastrophic weather events in the spring of 2016. Armed with knowledge from prior experiences and some pre-CAT planning,

360º in 3D

IAA’s CEO and President John Kett examines the growing usage of advanced high-strength steel (AHSS) in vehicles.

Serving Customers in a Self-Service World

Pulling an All Nighter

From record-breaking new-vehicle sales to economic uncertainty, IAA’s 2015 Industry Report covers how the past year could influence the auction industry.

Aluminum Revolution?

To The Ends of the Earth

Let’s Get Going

Take a behind-the-scenes look at what it took to help our insurance partners overcome one of the most challenging natural disasters in U.S. history.